> For the complete documentation index, see [llms.txt](https://docs.thorswap.finance/thorswap/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.thorswap.finance/thorswap/customer-support/support-faqs/support-tickets.md).

# Support Tickets

{% hint style="info" %} <mark style="color:blue;">How do I open a support ticket?</mark>

You can open a ticket in our [Discord](https://discord.gg/p2R6NS92) found under SUPPORT CENTER titled support-desk. After opening support-desk simply click "Create Ticket".
{% endhint %}

<figure><img src="/files/n0nhrHnnf7LSGI4rYrWk" alt="" width="554"><figcaption></figcaption></figure>

{% hint style="info" %} <mark style="color:blue;">I received a DM from someone claiming to be from THORSwap customer support.</mark>

Nobody from our team will ever DM you. If you do receive a DM from someone who is impersonating our staff, please block them and/or report them to our team. Stay safe!!
{% endhint %}