# I made a swap but the funds haven’t arrived. When can I expect them?

{% hint style="info" %}
We use several different swap routes so it is not abnormal for your swap to take some time to complete. More traffic generally = longer wait times. Cross chain swaps tend to take longer as well.\
Ex: An ETH\_USDC to ETH swap (same chain) will complete faster than an ETH to BTC swap (cross chain).
{% endhint %}


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