# Community & Support

### Reach us on Discord

Discord is the 🥇 place for the **THORSwap** community. It is where the community meets to **engage**, **prosper** and **innovate.** 

In order for us to listen, you need to be heard — so join our⚡[**DISCORD**](https://discord.gg/thorswap)⚡**.**

We are fully committed to being community orientated. We are committed to continuously innovate **THORSwap** and improve our UX until it is seamless.

### 24/7 Support -  We care about you.

We also strive to provide the best technical support we can, if you need support or have found a bug then create a **ticket** in our ⚡ [DISCORD⚡](https://discord.gg/thorswap) and our team will be happy to help!

THORSwap has a dedicated support channel in Discord called **#support-desk**. You can **request support** or **notify us about a bug**.

**Please make sure to check our** [<mark style="color:blue;">**FAQs**</mark>](https://docs.thorswap.finance/thorswap/~/revisions/CENDTJKh409Cl2EYzxSh/customer-support/support-faqs) **before opening a new ticket!**<br>

{% hint style="info" %} <mark style="color:blue;">**How do I open a support ticket?**</mark>

You can open a ticket in our [Discord](https://discord.gg/p2R6NS92) found under SUPPORT CENTER titled support-desk. After opening support-desk simply click "Create Ticket".
{% endhint %}

<figure><img src="/files/n0nhrHnnf7LSGI4rYrWk" alt="" width="554"><figcaption></figcaption></figure>

{% hint style="info" %} <mark style="color:blue;">**I received a DM from someone claiming to be from THORSwap customer support.**</mark>

Nobody from our team will ever DM you. If you do receive a DM from someone who is impersonating our staff, please block them and/or report them to our team. Stay safe!!
{% endhint %}


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